State law requires us to notify consumers of the following rights. This is not a complete list of consumer rights under state & federal law.
All Residents: Toll Free Number: 1-800-838-0100 - Business Hours: Mon-Fri 7am-9pm, Sat 8am-5pm CST - 1851 S Alverno Rd, PO Box 1566, Manitowoc, WI 54221
California Residents: As required by law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations. The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8:00am or after 9:00pm. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities,
Colorado Residents: For information about the Colorado Fair Debt Collection Practices Act, see: https://coag.gov/office-divisions/consumer-protection/consumer-credit-unit/collection-agency-regulation. A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. Local Office Information: 950 Spruce Street #1A, Louisville, CO 80027 - Phone: 1-855-238-8524
Maine Residents: Toll Free Number: 1-800-838-0100 - Business Hours: Mon-Fri 7am-9pm, Sat 8am-5pm CST - 1851 S Alverno Rd, PO Box 1566, Manitowoc, WI 54221
Maryland Residents: Americollect’s unique identifier is 908759 and the NMLS Consumer Access Website is: https://www.nmlsconsumeraccess.org/.
Massachusetts Residents: NOTICE OF IMPORTANT RIGHTS: You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten days unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the debt collector.
Minnesota Residents: This collection agency is licensed by the Minnesota Department of Commerce. If this debt is healthcare related and you
feel that your concerns have not been addressed, please contact Americollect, Inc. and allow us the opportunity to try and address your concerns. Or, you have the option to address any concerns with the Minnesota Attorney General's Office, which can be reached at: 651-296-3353 or: 1-800-657-3787.
New Mexico Residents: If you received medical services in New Mexico, then additional billing information is available upon request, including; the date, amount and nature of charges; if the patient is verified as having health insurance; if the health care facility screened the patient for programs that assist with health care costs and if the health care facility or third-party health care provider has billed or will bill insurance or public programs that may assist with health care costs for the services provided.
New York City Residents: New York City Department of Consumer Affairs License Number 1427504. Translation and description of commonly used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs Website: www.nyc.gov/dca. Americollect offers limited language translation services, in Spanish, and may have Spanish speaking agents available by telephone. We cannot guarantee that such services will be available at all times during regular business hours.
North Carolina Residents: Our permit number is 107992.
Tennessee Residents: This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.
Utah Residents: As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.
Wisconsin Residents: This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions: www.wdfi.org